[JetPay] Business Analyst ( MISA Lending)

Work location

Tầng 3, Tòa nhà Technosoft, Ngõ 15 Duy Tân, P. Cầu Giấy, Hà Nội

Work type

Full-time

Salary Range

Up to 35.000.000 VND...

Close date

30/06/2026

Sumit application

JETPAY is a financial technology (fintech) company and a member of MISA JSC, offering an ecosystem of products and services that rank among the most widely used in Vietnam.

MISA Lending, a flagship solution within this ecosystem, is the first lending platform dedicated to Small and Medium-sized Enterprises (SMEs) in Vietnam, built with the mission of improving capital accessibility for underfunded SMEs while helping partner banks reduce operational costs and credit risks. In 2025, the total disbursement value through the platform reached VND 18 trillion, reflecting the strong market trust and rapid adoption of the solution. Backed by this proven track record and the continuous innovation of our product development team in elevating customer experience, MISA Lending is well-positioned to deliver high-potential business opportunities and become a strategic growth driver for our partners.

Job Description

Work directly with customers and internal credit officers to gather, analyze, and clarify business requirements related to credit products.
Collaborate with bank departments and financial institutions to understand credit origination processes and loan products, and propose digitalization solutions and process improvements.
Research, analyze, and model existing credit operations, and propose building or enhancing credit software products to meet real-world operational needs.
Analyze data and develop business documentation, with a strong focus on the end-to-end loan journey, including credit approval, contract management, disbursement, and collections/repayment.
Write business and system requirement documents (e.g., BRD, URD, SRS) and solution design documents to support the development team and business units in delivering connected credit products.
Coordinate solution testing, conduct internal training, support UAT, and gather feedback to refine the software until it is fully completed.
Participate in acceptance testing and handover to ensure the software meets customer and end-user requirements accurately and comprehensively.

Requirements

Bachelor’s degree or above in Finance, Banking, Accounting, Business Administration, Economics, or a related field. Overseas graduates are preferred.
At least 2 years of experience as a Business Analyst (BA) in bank credit, finance companies, or financial technology (Fintech).
Preferred candidates with knowledge of credit operations, loan products, credit appraisal/underwriting, credit approval, or financial payments.
Strong analytical, synthesis, and logical thinking skills, with clear and effective communication.
Strong skills in documentation, process mapping, and digital modeling, using tools such as Visio, Bizagi, Draw.io, etc.
Proactive, responsible, detail-oriented, and able to work well under pressure.
Quick learner with strong adaptability to changes in business requirements and technology.
Fluent in English.

Benefits

A strong foundation for career growth, advancement, and benefits

Competitive base salary, aligned with your capabilities.
Performance bonus based on results, equivalent to 2 to 3 months’ salary.
Salary reviews twice a year.
“Hổ tướng” (Tiger Generals) Program: a talent management training track and springboard to become an elite leader.
“Gấu vàng” (Golden Bear) Awards: recognition for the company’s most outstanding talents.
A comprehensive healthcare package with Medlatec, active interest-based clubs, and regular team building and company trips.

A friendly, supportive, and collaborative environment

Talent connection: building a community of people who share the same values and goals, creating value together and achieving success together.
Breakthrough mindset: a culture that respects differences and celebrates creativity, where MISA-ers are encouraged to develop progressive ideas and improve the way work gets done.
High-tech workplace: provided work computers and productivity optimized through technology, applications, and automation software.