Tổng quan về công việc
Thu nhập
Thỏa thuận
Số lượng cần tuyển
1 ứng viên
Địa điểm văn phòng
Tầng 2, Toà N03T1, Khu đô thị Ngoại giao đoàn, Bắc Từ Liêm, Hà Nội
Hạn ứng tuyển
30/10/2021
Mô tả công việc

MISA is a leading provider of software products and solutions in Vietnam. With more than 25 years of development, MISA is reputable for consistently delivering outstanding customer experiences. Our products are preferred by over 250,000 businesses & government units, 15,000 households, 2,500,000 individuals and present in 16 countries.

Present, MISA is looking for a Technical Writing Manager who will be leading our technical writers

Responsibilities

  • Lead and train a team of Technical Writers, setting the goals, priorities, and vision 
  • Identify and resolve issues relating to documentation project schedules, resource availability, documentation structure, documentation design and deliverables.
  • Help Technical writers refine their work by spot-checking in their user manuals, media articles, product introduction videos…
  • Encourage efficient collaboration by defining processes that align with the rest of the product teams, are consistent and efficient
  • Create practices that encourage keeping documentation up to date and easily discoverable.
  • Stay aware of trends and new tools and technologies in the technical writing industry.
  • Manage multiple competing priorities in support of multiple products and services.
Yêu cầu công việc
  • 3 years of technical writing experience.
  • Experience producing user manuals, media articles, product introduction videos…
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
  • Ability to build relationships and advocate the craft with internal stakeholders.
  • Written and spoken communication skills.
  • Self-motivated and robust organizational skills.
  • Experience with workflows and tooling used by engineering, operations, and product teams.
  • Familiarity with project management software is a plus.
Quyền lợi

Open & professional environment that promotes creativity

  • Working at Enterprise with the mission of serving society, bringing products and services to boost productivity for organizations and individuals
  • Culture: frank exchange of views, dedicated support; Managers are young, understanding, and friendly
  • Well-organized processes, clear product vision
  • Encourage initiative and active learning

 

Support personal growth

  • There is a promotion route for each position, for each individual toward management or expert positions
  • Participating in professional and soft skills training courses from time to time
  • Joining professional clubs

 

Good remuneration policy for employees

  • Salary: competitive, negotiable
  • Salary review: twice a year
  • Year-end bonus: 2-4 month salary
  • Free lunch
  • Birthday gift, sickness/maternity benefits, summer vacation, and annual health check
  • Culture and sports clubs with regular activities
  • Modern & airy workspace with many entertainment facilities: bar, mini-golf course, climbing area...
  • Cool and traffic-convenient surroundings
Thông tin liên hệ
Người liên hệ
Lưu Thị Hiền Hiền
Số điện thoại
Mô tả công việc

MISA is a leading provider of software products and solutions in Vietnam. With more than 25 years of development, MISA is reputable for consistently delivering outstanding customer experiences. Our products are preferred by over 250,000 businesses & government units, 15,000 households, 2,500,000 individuals and present in 16 countries.

Present, MISA is looking for a Technical Writing Manager who will be leading our technical writers

Responsibilities

  • Lead and train a team of Technical Writers, setting the goals, priorities, and vision 
  • Identify and resolve issues relating to documentation project schedules, resource availability, documentation structure, documentation design and deliverables.
  • Help Technical writers refine their work by spot-checking in their user manuals, media articles, product introduction videos…
  • Encourage efficient collaboration by defining processes that align with the rest of the product teams, are consistent and efficient
  • Create practices that encourage keeping documentation up to date and easily discoverable.
  • Stay aware of trends and new tools and technologies in the technical writing industry.
  • Manage multiple competing priorities in support of multiple products and services.
Yêu cầu công việc
  • 3 years of technical writing experience.
  • Experience producing user manuals, media articles, product introduction videos…
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
  • Ability to build relationships and advocate the craft with internal stakeholders.
  • Written and spoken communication skills.
  • Self-motivated and robust organizational skills.
  • Experience with workflows and tooling used by engineering, operations, and product teams.
  • Familiarity with project management software is a plus.
Quyền lợi

Open & professional environment that promotes creativity

  • Working at Enterprise with the mission of serving society, bringing products and services to boost productivity for organizations and individuals
  • Culture: frank exchange of views, dedicated support; Managers are young, understanding, and friendly
  • Well-organized processes, clear product vision
  • Encourage initiative and active learning

 

Support personal growth

  • There is a promotion route for each position, for each individual toward management or expert positions
  • Participating in professional and soft skills training courses from time to time
  • Joining professional clubs

 

Good remuneration policy for employees

  • Salary: competitive, negotiable
  • Salary review: twice a year
  • Year-end bonus: 2-4 month salary
  • Free lunch
  • Birthday gift, sickness/maternity benefits, summer vacation, and annual health check
  • Culture and sports clubs with regular activities
  • Modern & airy workspace with many entertainment facilities: bar, mini-golf course, climbing area...
  • Cool and traffic-convenient surroundings
Nộp đơn ứng tuyển
Chia sẻ công việc
Tổng quan về công việc
Thu nhập
Thỏa thuận
Số lượng cần tuyển
1 ứng viên
Địa điểm văn phòng
Tầng 2, Toà N03T1, Khu đô thị Ngoại giao đoàn, Bắc Từ Liêm, Hà Nội
Hạn ứng tuyển
30/10/2021
Thông tin liên hệ
Người liên hệ
Lưu Thị Hiền Hiền
Số điện thoại
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Nộp đơn ứng tuyển