ONLINE CHAT CHANNEL

This is a free consultation and support channel via the online chat tool on the software, allowing customers to quickly contact MISA consultants.
Benefits
  • Completely free
  • Quickly contact MISA support staff directly on the software
  • Track the entire consultation and support history throughout the usage process
Instructions
Method 1: Chat directly on the software
To use, customers need to log in to the software, click on the ONLINE CHAT icon in the top right corner of the screen.
Online product interface on web
(Online product interface on web)
Desktop product interface
(Desktop product interface)
Method 2: Chat via the online user guide page
User guide page interface
(User guide page interface)
On the chat frame, customers can attach files/images to clarify support issues and can evaluate service quality after successful consultation.
With the above solution, MISA hopes to promptly support customers’ problems during the use of MISA software.
Sincerely thank you!